# Alibaba Cloud Support Plan API

> Alibaba Cloud Support Plan API on Apizie: 7 endpoints (Adds a member of an enterprise service group to a task group, Creates a task order, Retrieves a list of task orders, Retrieves the list of members in an enterprise service group. Note: You can retrieve only enterprise-side…, …) returned as clean JSON through one API key. Send your own provider key in the x-upstream-key header. Call it over REST at https://apizie.tech/v1/cloud:aliyun-support-plan/{endpoint} or from Claude, ChatGPT and Cursor through the Apizie MCP server. Free plan: 1,000 requests a month.

- Project key: `cloud:aliyun-support-plan`
- Category: Cloud
- Status: byok
- Source: https://api.alibabacloud.com/product/support-plan
- Page: https://apizie.tech/api/cloud/aliyun-support-plan
- OpenAPI: https://apizie.tech/api/cloud/aliyun-support-plan/openapi.json

Alibaba Cloud OpenAPI for Support Plan (support-plan, version 2021-07-06). Calls are signed with ACS3-HMAC-SHA256 using your AccessKey ID and secret.

## Endpoints

### Adds a member of an enterprise service group to a task group
`POST https://apizie.tech/v1/cloud:aliyun-support-plan/add-enterprise-group-member-to-task-group` (byok)

| Parameter | Type | Required | Description |
|---|---|---|---|
| endpoint | string | no | Regional endpoint, for example https://supportplan.aliyuncs.com |
| UserId | string | yes | The unique identifier of the enterprise service group member. Get this value from List enterprise service group members… |
| TaskOrderId | string | yes | The task order ID. Get this value from List task orders… |

### Creates a task order
`POST https://apizie.tech/v1/cloud:aliyun-support-plan/create-task-order` (byok)

| Parameter | Type | Required | Description |
|---|---|---|---|
| endpoint | string | no | Regional endpoint, for example https://supportplan.aliyuncs.com |
| OpenGroupId | string | yes | The ID of the enterprise service group |
| UrgentDescription | string | no | The description of the urgency level |
| IsUrgent | string | no | Indicates whether the task is urgent |
| Overview | string | yes | The summary of the issue |
| ProductCode | string | yes | The product category. For more information about the values, see Get a list of products… |
| CreateUserId | string | yes | The unique ID of the user who creates the task. For more information about the values, see Get a list of enterprise service group members… |

### Retrieves a list of task orders
`POST https://apizie.tech/v1/cloud:aliyun-support-plan/list-dd-task-order` (byok)

| Parameter | Type | Required | Description |
|---|---|---|---|
| endpoint | string | no | Regional endpoint, for example https://supportplan.aliyuncs.com |
| OpenGroupId | string | yes | The ID of the enterprise service group. You can obtain this ID from the development access section of the enterprise service desk. This… |
| TaskStatus | string | no | The status of the task order |
| CreateRealName | string | no | The name of the creator |
| StartTime | string | no | The start time used to filter task orders by creation time |
| EndTime | string | no | The end time used to filter task orders by creation time |
| PageSize | integer | no | The number of entries per page. Default value: 10 |
| PageNo | integer | no | The page number. Default value: 1 |
| IsUrgent | string | no | Specifies whether the task order is urgent |

### Retrieves the list of members in an enterprise service group. Note: You can retrieve only enterprise-side…
`POST https://apizie.tech/v1/cloud:aliyun-support-plan/list-enterprise-dingtalk-group-customer-members` (byok)

| Parameter | Type | Required | Description |
|---|---|---|---|
| endpoint | string | no | Regional endpoint, for example https://supportplan.aliyuncs.com |
| OpenGroupId | string | yes | The ID of the enterprise service group |

### Retrieves a list of enterprise DingTalk service groups associated with your account
`POST https://apizie.tech/v1/cloud:aliyun-support-plan/list-enterprise-dingtalk-groups` (byok)

| Parameter | Type | Required | Description |
|---|---|---|---|
| endpoint | string | no | Regional endpoint, for example https://supportplan.aliyuncs.com |

### Obtain a product list by product group (primarily to retrieve product IDs)
`POST https://apizie.tech/v1/cloud:aliyun-support-plan/list-product-by-group` (byok)

| Parameter | Type | Required | Description |
|---|---|---|---|
| endpoint | string | no | Regional endpoint, for example https://supportplan.aliyuncs.com |
| OpenGroupId | string | yes | Enterprise service group ID |

### version
`POST https://apizie.tech/v1/cloud:aliyun-support-plan/version` (byok)

| Parameter | Type | Required | Description |
|---|---|---|---|
| endpoint | string | no | Regional endpoint, for example https://supportplan.aliyuncs.com |

## Example
```
curl "https://apizie.tech/v1/cloud:aliyun-support-plan/add-enterprise-group-member-to-task-group" \
  -H "x-api-key: $APIZIE_KEY" \
  -H "x-upstream-key: $PROVIDER_KEY"
```

## FAQ

### How do I call the Alibaba Cloud Support Plan API?
Create a free Apizie key, then send POST https://apizie.tech/v1/cloud:aliyun-support-plan/add-enterprise-group-member-to-task-group with the header x-api-key. Every endpoint returns { project, data, timestamp }.

### Is the Alibaba Cloud Support Plan API free on Apizie?
Yes. The Free plan includes 1,000 requests a month at 100 requests a minute, no credit card. Alibaba Cloud Support Plan itself also needs your own key from aliyuncs.com.

### Can AI agents use the Alibaba Cloud Support Plan API?
Yes. Add the Apizie MCP server (https://apizie.tech/mcp) to Claude, ChatGPT, Cursor or VS Code, then ask in plain language. The agent calls run_scraper with project key cloud:aliyun-support-plan.

### What is the status of the Alibaba Cloud Support Plan API?
Needs your own provider key (bring your own key)